Payment Policy

Accepted Payment Methods

At ThermoCarry, we offer secure and convenient payment options for your premium thermos purchases:

PayPal

When completing your purchase with PayPal, you will be redirected to the secure PayPal payment page. There, you can confirm your payment by:

  • Logging in with your PayPal account credentials
  • Using the guest checkout option with a credit/debit card

Important: Your order will be shipped to the delivery address specified in your PayPal account. Please ensure this address is correct before completing your payment.

Credit/Debit Cards

We accept direct payments through major credit and debit cards:

  • Visa
  • Mastercard
  • American Express

All card transactions are processed through secure payment gateways with industry-standard encryption.

Payment Security

Your payment security is our top priority. We implement multiple security measures:

Order Processing

Transaction Timeline

  1. Order confirmation: Immediate upon successful payment
  2. Payment verification: Within 24 hours
  3. Order processing: 1-2 business days
  4. Shipping notification: Sent via email with tracking details

Currency and Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. International transactions may incur additional fees from your bank or card issuer.

Payment Issues

If you experience any payment-related issues, please contact our customer service team:

  • ask@thermocarry.com
  • +61294179182
  • 50 Mabel St, North Willoughby NSW 2068, Australia

Billing Information

For your security and to prevent fraudulent transactions:

Policy Updates

This payment policy may be updated periodically. Any changes will be posted on this page with the effective date of implementation. Continued use of our services after changes indicates acceptance of the updated policy.